Service Support

You are too busy to worry about the nursecall system! We understand..

ServicePlus™ is a preventative maintenance, testing and service package developed for the Healthcare industry. It is designed to provide peace of mind with 24 hours a day / 7 day week callout coverage of your nursecall and associated systems.

ServicePlus­™ is conducted by our very own systems specialists with many years experience in the nursecall industry.

Should you require more frequent testing or don't need annual reporting, ServicePlus™ can be tailored for your individual site needs and requirements

ServicePlus™ Features:

4 hour turn around on all after hours service.

4 hour turn around on all business hours critical systems faults.

Next business day service for all NON-critical system faults.

Training session for re-training staff on some of the benefits and functions of the nurse call, DECT and security systems.

Full system test on signup and Written report of emergency call system, DECT and door security with recommendations for repairs of faults.

Perform system software upgrades

Optional preventative maintenance add-on pack that covers annual testing and system performance profiling.

The benefits for your site include the following:

Written reports of system testing for helping with accreditations

Less system downtime

Reporting for accreditations

More reliable operation of system

Less maintenance cost on repairs

ServicePlus™ can be tailored from annual testing right through to comprehensive maintenance agreements covering all system repairs.

Once you have subscribed to ServicePlus™, all these great features are available through our one call center number. 1300 885 147 If you would like to enquire about the many features and benefits of ServicePlus™ please contact us